“At Universal we have a number of things going for us, but for all the marketing, creative and technical offerings, it is our event operation teams that are at the core of our success. Lead by myself, Jane Isted, and my fellow Operation Directors - Jim Tuck in the UK and Colette Murphy in the US, the Universal Operations Team now operate over three hundred events a year, making us, by some margin, the busiest privately owned agency events team in the UK and a rare example of a British owned agency succeeding in North America – where last year alone we managed over one hundred and twenty events with an attendee count of almost sixteen thousand.”

Jane Isted, Operations Director